Acceptance of purchaser’s order is dependent upon his/her agreement to the terms and conditions set forth herein. AmbienTech’s order acknowledgment, together with the terms and conditions set forth herein, is the final implementation of the agreement between the purchaser and AmbienTech and supersedes all prior oral and written statements relating to the order. Any prior terms in a purchaser’s order will be irrelevant and these Terms and Conditions shall solely control.
Warranty
AmbienTech warrants to the purchaser that its products will be free from defects in material and workmanship and will be of the designated kind and quality for five years from the date of purchase.
Payment Terms
The payment shall commence Net 30 from the date of the invoice unless other arrangements have been made with AmbienTech’s A/R Dept. Invoices that are past due date will be billed for interest at a rate of 1.5% per month outstanding. All prices and product availability are subject to change without notice.
Prices
Prices are in US Dollars to the purchaser. Prices do not include shipping, handling, storage, taxes or installation.
Claims
AmbienTech merchandise is packed to comply with the freight company requirements. All packaging has been tested to freight & industry standards. AmbienTech will not be held responsible for damage to goods that occur in transit. The purchaser is responsible for examining goods upon receipt and to filing any relevant claim with the carrier. Any claim against AmbienTech for invoice errors must be made by the purchaser in writing to AmbienTech within 7 days after delivery. Failure by the purchaser to make any claims within 7 days constitutes acceptance of the goods and/or invoice.
Orders
To avoid error and/or duplication AmbienTech requires that all orders be sent in writing. Telephone or verbal orders will not be accepted. Orders should be emailed to [email protected].
Fees and Costs
The Purchaser shall pay all reasonable expenses, including, without limitation, reasonable attorney’s fees, incurred by AmbienTech in enforcing the terms of any agreement with, sale to, or collection of any amounts owed to it by, the purchaser.
Cancellation
Cancellation fee is 20% of value of merchandise. Custom orders will not be cancelled. These will be non-refundable.
Jurisdiction
These Terms and Conditions, as well as the terms of any sale or agreement between AmbienTech’s and the purchaser shall be governed by and construed in accordance with the laws of the State of New-York and the purchaser hereby agrees to submit to the personal jurisdiction of Federal and State courts located in the State of New-York.
AmbienTech’s Return Policy
Please review our return policy carefully. Returns are at AmbienTech’s sole discretion.
In order to initiate a return, please contact our technical support team at [email protected].
You will be asked to provide basic return information before being issued a return shipping label and instructions.
All qualifying returns will result in credit to be used for a future purchase of AmbienTech product.
AmbienTech does not issue cash back on qualifying returns. Return credit expires one (1) year from date of credit memo notice to customer after a return is processed. Returns for defective goods are managed according to Ambientech’s warranty policy and must follow AmbienTech’s procedure.
Steps to Process a Return:
1. Contact the AmbienTech technical support team at [email protected].
2. AmbienTech will ask you to provide basic information that will allow us to process your return.
3. If your return is compliant with AmbienTech’s return policy, AmbienTech will issue you a shipping label and provide you with shipping instructions.
4. After the Ambientech support team verifies the return product, the company will issue return credit.
LIMITATION OF LIABILITY
EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, AMBIENTECH AND THE PURCHASER AGREE THAT AMBIENTECH’S LIABILITY ARISING FROM THIS SALE OR FROM ANY PRODUCTS PURCHASED FROM AMBIENTECH SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCTS SOLD TO THE PURCHASER.
AMBIENTECH SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE (INCLUDING WITHOUT LIMITATION PROPERTY DAMAGE, OR LOSS OF BUSINESS, PROFITS, OR GOODWILL) THE AMBIENTECH WARRANTY SHALL CONSTITUTE THE PURCHASER’S EXCLUSIVE REMEDY AND WARRANTY.
DISCLAIMER
IN ALL CASES EXCEPT SUCH THAT PROHIBITED BY LAW, AND EXCEPT AS IDENTIFIED IN THE AMBIENTECH WARRANTY, ALL PRODUCTS PURCHASED FROM AMBIENTECH ARE PROVIDED ‘AS IS’, AND AMBIENTECH SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS, QUALITY